Frequently Asked Questions
Everything you need to know about shopping with the kings of streetwear.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-3 business days depending on your location.
What is your return policy for change of mind?
We offer returns for store credit on full-priced items within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached.
Do you offer international shipping outside the US?
Yes, Culture Kings ships globally. International shipping rates and delivery timeframes are calculated at checkout based on the destination country.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' services like Afterpay and Klarna.
Are the products sold on Culture Kings authentic?
Absolutely. Culture Kings is an authorized retailer for every brand we carry, ensuring that all products—from footwear to headwear—are 100% authentic.